Hello Auraxians!
First of all, we’d like to wish you you happy PlanetSide 2 14th anniversary!
We excited to share some updates about Planetside 2: the Capture Facility and other Alerts, new implants, our latest development plans, as well as some other news about the game.
A few more words about crashes
We understand that you want to know what was happening and why PlanetSide 2 had been suffering from client crashes for such a long time.
Over the past several months, our Dev team has been digging deep into the code, investigating crash reports, and fixing numerous issues that could cause client crashes. While some of these fixes may have gone unnoticed, their combined effect has been steadily improving the game’s stability. Each update brought us one step closer to a more stable PlanetSide 2, even if the results weren’t always immediately noticeable to everyone.
It’s easy to focus on a particular type of crash when several updates in a row don’t seem to resolve an issue you’re personally experiencing. However, it’s important to understand that we weren’t dealing with just one problem, but rather a whole tangle of different issues that needed to be untangled step by step. A particular fix might not have made any noticeable difference for one player, while significantly improving stability for many others.
It wasn’t just a single “flash or crash” bug. Since the beginning of the year, we’ve fixed a large number of different issues responsible for client crashes. The “flash or crash” issue was particularly difficult to track down because it left no traces behind — neither in the logs nor in crash dumps. At the same time, the overall picture was complicated by other types of crashes whose traces we could identify and investigate.
In addition to our own statistics and logs, we’ve been monitoring and analyzing community feedback to help us identify and resolve these issues. This includes reports on Discord, on Reddit, and through Discord polls.
We want to thank everyone in the community who took the time to report crashes, share their experiences, participate in polls, and help us investigate these issues. Your feedback has been an important part of this process, and we’re grateful for your patience and support as we’ve worked towards making PlanetSide 2 a more stable game.
Long story short, now we can proudly say, that most of the crashes have been fixed, so we’re ready to announce:
One More PTS Round in November
We’re planning another PTS session in November, where we’re planning to show you several updated and new features:
Selective Nanites Medic implant — reworked based on your feedback
New Capture Facility Alerts — new alert variations to test
Vehicle Hacking – an opportunity for Infiltrator to take control over the enemy vehicles
The exact list of features will be specified in the patchnotes.
Only after gathering your feedback we will decide on their further implementation. Stay tuned for more details!
Outfit Decals Event
We’re also excited to announce a new Outfit Decals Event!
Submit your unique decal design here: PS2 Outfit Decal Submissions, and our team will work with you to bring it into the game specifically for your Outfit!
This is an open invitation to all Outfits interested in having their own custom decal in PlanetSide 2. Stay tuned — a dedicated post with submission guidelines and more details will appear on our Discord soon!
A Victory Over Crashes celebration continues!
We hope you’re enjoying playing Planetside 2 without crashes and rallying your friends to return to the battlefield — the dark times are behind us! 😅
Especially during the Double EXP event and special October Sales, that lasted until November 2nd, 9:00 AM. More events and sales are awaiting you in the future! You can find more details about the Anniversary Gifts, Sales, and Events in the November 2026 Patch Notes.
We’d also like to remind you about an event that is already underway:
In addition to celebrating our victory over client crashes and expressing our gratitude to the community for your help and patience, we also want to use this giveaway to compensate players for the issues with the Military Academy Directive rewards in September, when some players didn’t receive their rewards after completing the Directive.
All players will receive access to a new Directive: Only One Step. To complete it, simply deploy to any active continent and take one step in the game world. That’s it — you’ll receive:
Title: The Unbroken
Merit boost (1 hr) – 1 pc
Nanite boost (1 hr) – 1 pc
XP boost (1 hr) – 1 pc
Random Camo Pack – 1 pc
Academy Decal
Side Cap Banner
Peaked Cap Banner
Beret Banner
Aiguillette Banner Frame
Military Honor Camo
Atlas Owl Hood Ornament
Deluxe Implant Pack – 1 pc
Basic Implant Pack – 1 pc
Title: Trainee
Certs – 250 pcs
ISO-4 – 500 pcs
A7 – 500 pcs
Feel free to share it with all your friends and teammates!
In Conclusion
We hope you found this Dev Letter informative. Thank you sincerely for taking the time to read it! We look forward to your continued support and feedback.
See you on Auraxis!
The PlanetSide 2 Development Team
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